F A Q
Get quick answers to our most frequently asked questions about product sourcing, quality control, and logistics in China. Everything you need to know to source with confidence from Clason Sourcing.
China sourcing agents
You will probabily have many questions about sourcing products from China. This is normal as it may be a big change for your business.
You will find answers so some common questions we get asked. However the best way is to call us or add our WhatsApp so we can go through the project with you.
Contact Us
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I am interested in some products from China. What do I need to do?
- Contact us today! Simply share your requirements, and we'll quickly identify the exact information needed to source your ideal products. Our experts will guide you through every step for seamless procurement from China.
How do you find the factory?
- We leverage Our China Sourcing Expertise. With years of experience and an extensive network across China, we connect you with the perfect factories for your needs. Our deep industry knowledge ensures you get: Reliable, vetted manufacturers, Competitive pricing and Quality production. Let us put our connections to work for you!
How do you know if the factory is stable?
- Our Rigorous Factory Vetting Process. Before placing any orders, we conduct comprehensive due diligence. On-Site Factory Inspections, verify production capabilities and equipment, assess working conditions and quality control systems. Business Verification, confirm legal business registration, check export licenses and compliance records. Quality Assurance Testing, review production samples, conduct third-party lab tests when required. This thorough evaluation process ensures we only work with reliable, high-standard manufacturers who meet your specific requirements.
How do you ensure quality?
- Our Comprehensive Quality Assurance Process. We maintain strict quality control throughout your entire order cycle. Pre-production inspections, verify raw materials and production readiness, during-production checks, conduct in-process quality audits at critical stages, pre-shipment inspections, supplier site visits, regular on-site audits at all primary factories. Our hands-on approach ensures consistent quality from first sample to final delivery.
Is it easy to communicate with your staff?
- Bilingual Quality Control Team. Our international team combines British quality standards with Chinese manufacturing expertise. UK-based project managers overseeing all operations, China-based inspectors fluent in English & local dialects, Seamless communication between all parties, Cultural understanding in both business environments. This unique combination ensures nothing gets lost in translation - literally or culturally.
What shipping is offered?
- We provide flexible and reliable shipping options, including air and sea freight, with choices ranging from part-container to full-container shipments. Our commitment is to ensure timely deliveries while simplifying your logistics for a seamless experience.
How do you contact us?
- Due to time differences and costs of international calls ,you are best to contact us on WhatsAPP.
What are your payment terms?
- We offer hassle-free payment options tailored to your needs, supporting multiple methods for a smooth and efficient transaction process. Our goal is to make purchasing simple, secure, and seamless for you.
How long does it take to get the product manafactured?
- Production time in China varies by product—simple items take weeks, complex ones months. We provide accurate timelines after reviewing your specifications.
Can I visit your company?
- Yes you can visit our company at our Guangzhou offices.
